Shopping Guide (English)
How to order products
1. Add products to the shopping cart . _
2. Enter your shipping address _
3. Select the payment method _
4.Confirm your order . _ _
About Gift Wrapping
If you would like to gift wrap the product , please check the " I would like to gift wrap the product " box on the product page and select the box you would like .
Please check the product size and box size before selecting the box .
About personalization
Folding Fan
The name will be imprinted on the outer frame of the fan .
Please select " with name imprinting " from the product page .
Please enter the name of your choice in the input form on the product page .
Please note that we take about one week for delivery in addition to normal products , so please place your order as soon as possible if you are in a hurry .
About payment
Credit card payment
VISA , MASTER , DINERS , JCB , AMEX
Please be assured that your credit card information will be encrypted by SSL before transmission .
Please contact your credit card company for the date of debit .
We accept AmazonPay , GooglePay , ApplePay , and Paypal .
About Shipping
Overseas Shipping Charges
Shipping charges vary depending on the area of the destination .
For details , please check the shipping charges at checkout .
For more information , please check the shipping charges at the time of checkout . The shipping company may change depending on the volume of the order , and any change will be noted in the shipping e - mail . _ _ _ _ _ _ _ _ _ .
Please note that there are areas where shipment is not possible due to conflict or political conditions . Orders to areas where packages cannot be accepted will be canceled by our store .
Shipping Conditions
We will ship within 7 business days after receiving your order .
We will ship your order within 7 business days after receiving your order .
About the delivery address
The delivery address can be specified by anyone other than the customer .
If you specify a delivery address , the billing and delivery date information will be sent to the customer who placed the order .
Consumption tax
We display prices inclusive of consumption tax .
About customs duties
Customers are responsible for paying their own customs duties . _ _ _ _ _ _ _ _ _ _
Return Policy
How to return goods
We accept returns and exchanges only for defective products .
We do not accept returns or exchanges for reasons attributable to the customer .
We do not accept returns or exchanges for reasons attributable to the customer .
Please contact us within 10 days of receipt of the product for returns or exchanges due to initial defects .
If we are able to confirm the initial defect , please return the product ( including the outer box , accessories , and all enclosed items ) within one week by cash on delivery . If the product is in stock , we will exchange it for a good one .
Please note that we are not responsible for any damage or loss during return shipping .
Please keep the shipping receipt for your return as it will serve as a proof of receipt of return .
We do not accept returns or exchanges in the following cases
Products that have been damaged or soiled by the customer Ordered products
3. If any of the merchandise ( including the outer box , accessories , and all enclosed items ) is missing . _
4. Merchandise for which more than 10 days have passed since delivery , or in the case of no prior notification . _